Case studies / Ecommerce
Leading Beauty Retail Chain · Beauty retail chain · MENA

Making ecommerce pull its weight for a leading beauty retail chain

One of the region's largest beauty retailers had a strong store network and an online channel that underperformed it.

In short: BOOST helped a leading beauty retail chain (Beauty retail chain · MENA) achieve 8X return on ad spend and +54% online orders.

8XReturn on ad spend
+54%Online orders
~2xROAS improvement

The bottleneck

The retailer wanted to grow online sales while improving conversion rates, basket size and return on ad spend, across multiple markets.

What we changed

  • Built an end-to-end ecommerce acquisition funnel across markets.
  • Tightened targeting using behavioural and demographic signals.
  • Launched Google Search prospecting campaigns to capture existing demand.
  • Used dynamic catalogue ads to recover cart abandoners.
  • Delivered a set of conversion rate recommendations for the store, and ran rigorous creative testing to find winners.

The result

  • Return on ad spend reached 8X.
  • Online orders grew 54%.
  • ROAS improved by close to 2x versus the starting point.
  • Store conversion rates improved.
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